Happyair: a data collection platform

We provide a service to HCPs and patient/care-givers which is enabled via a platform where patient data is collected via an App for mobile telephones or tablets which the patient or care-giver uses.Our educator/coach network is initially being led & managed by respiratory physiotherapists to ensure that physical activity is a key factor to the patients program, to improve health status. A team of educators or coaches can monitor the patient information through this platform & in parallel ,via a contactcenter CRM service, follow-up patients or care-givers on their progress . They can share this information with collaborating healthcare professionals : doctors , specialists or other HCPs such as psychologists who offer holistic support, with patient consentment. The program also enables the patient and/ or care- giver to access health education materials or workshops, to learn more about his/her disease management and learn how to self- track effectively using digital tools or devices with a specific program for their disease or needs. Each person has their own daily healthcare plan and follows their own goals guided by their doctors’ and coaches advice. The relationship with the coach provides them with information on many items prevention, better understanding about their diagnosis, a care plan and deals with worries or concerns that arise. The service is hybrid: both online and offline where available in the patients own location where they can participate in group sessions or individually. The educators role is to empower the patient with support and guidance in digital healthcare tools or other needs in their own environment.They are trained as tele-care educators specialised in active lifestyle in chronic-care patients. They help patients to navigate their digital literacy skills and work on motivation & behavioural change to improve adherence and outcomes.